Managing active/inactive users

A user can be set as Active (can sign in) or Inactive (cannot sign in). This is controlled by the toggle in the Edit User panel.

Deactivating a user

  1. Open the user's Edit User panel.
  2. Toggle Active to off.
  3. Click Save.

Reactivating a user

  1. Open the user's Edit User panel.
  2. Toggle Active to on.
  3. Click Save.

An inactive user cannot log in. Their session, if currently active, may remain until it expires, but they will be blocked on the next login attempt.

Tip

Deactivating is reversible and preserves all user data. Use deactivation instead of deletion when you may need to restore access later.

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